Terms of Service

OVERVIEW

This website is operated by Divchi. Throughout the site, the terms “we”, “us” and “our” refer to Divchi. Divchi provides this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices set out herein.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the website, including, but not limited to, browsers, vendors, customers, merchants and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms of Service. The most current version of the Terms of Service is available on this page at any time. We reserve the right to update, amend or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., who provide us with the online e-commerce platform that enables us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You must not use our products for any unlawful or unauthorised purposes, nor, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses or malicious code.
A breach or violation of any of the Terms will result in immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmission over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer across networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, or use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission.

Headings used in this agreement are for convenience only and will not affect the meaning or interpretation of these Terms.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. All material on this site is for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete or timely sources of information. Any reliance on such material is at your own risk.

This site may contain historical information. Historical information is not necessarily current and is provided for reference purposes only. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information. You agree it is your responsibility to monitor changes to our website.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.


SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through the website. These products or services may be limited in quantity and are subject to return or exchange only in accordance with our Returns Policy.

We have made every effort to display product colours and images as accurately as possible, but we cannot guarantee that your monitor’s display will be accurate.

We reserve the right—but are not obliged—to limit the sale of our products or Services to any person, region or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit quantities of any products or services we offer. All product descriptions or pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. At our discretion, we may limit or cancel quantities purchased per person, per household or per order. These restrictions may apply to orders placed using the same customer account, the same payment method, and/or the same billing or shipping address.

If we modify or cancel an order, we may attempt to notify you via the email address, billing address or telephone number provided at the time of ordering.

You agree to provide current, complete and accurate purchase and account information for all purchases. You agree to promptly update your account and other relevant details, including your email address and payment details, to enable us to complete transactions and contact you when required.

Please refer to our Returns Policy for further details.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools, which we do not monitor or control.

You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties, representations or conditions of any kind. We accept no liability arising from your use of these optional tools.

Use of any optional tools made available through the website is entirely at your own risk and discretion. You should ensure you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also introduce new services or features through the website in future (including new tools and resources), which will also be subject to these Terms of Service.


SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.

Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant or accept any liability for any third-party materials, websites, products or services.

We are not liable for any loss or damage related to transactions made with third-party websites. Please carefully review their policies and ensure you understand them before proceeding. Complaints or questions regarding third-party products should be directed to the third party.


SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send certain submissions at our request (e.g., competition entries), or send creative ideas, suggestions, proposals, or other materials without our request (collectively, “comments”), you agree that we may edit, copy, publish, distribute, translate and use such comments in any medium, without restriction.

We are not obliged to:

  1. maintain comments in confidence;

  2. pay compensation for comments; or

  3. respond to comments.

We may, but are not obligated to, monitor or remove content we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You agree your comments will not infringe any third-party rights or contain unlawful, abusive or harmful content, or any malware. You must not use a false email address, impersonate another person or mislead us or third parties about the origin of any comments. You are solely responsible for the accuracy of your comments. We accept no liability for any comments posted by you or third parties.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal data through the store is governed by our Privacy Policy. Please refer to it for further details.


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, the site or Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, charges, delivery times or availability. We reserve the right to correct these errors and to change or update information or cancel orders without prior notice (including after submission of your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, except where required by law. No update date specified in the Service or on the website should be taken to indicate all information has been modified or updated.


SECTION 12 – PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content:

  • for any unlawful purpose;

  • to solicit others to perform unlawful acts;

  • to violate any applicable laws or regulations;

  • to infringe our or others’ intellectual property rights;

  • to harass, abuse, defame or discriminate;

  • to submit false information;

  • to upload viruses or malicious code;

  • to collect personal data without consent;

  • to spam, phish or scrape;

  • for obscene or immoral purposes;

  • to circumvent security features.

We reserve the right to terminate your use for violating any of these prohibitions.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure or error-free.
You agree that your use of the Service is at your sole risk. The Service and all products provided through it are supplied “as is” and “as available”, without warranties or conditions of any kind, whether express or implied.

Divchi, its officers, employees, affiliates and suppliers shall not be liable for any direct, indirect or consequential loss or damage arising from use of the Service or any products obtained through it, including but not limited to loss of profits, data, or any similar damages.

In jurisdictions where exclusions or limitations of liability are not permitted, our liability shall be limited to the maximum extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Divchi and our affiliates, partners, officers, directors, agents, contractors, licensors, suppliers and employees from any claim or demand (including reasonable legal fees) arising from your breach of these Terms or violation of any law or third-party rights.


SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, that provision shall nonetheless be enforced to the fullest extent permitted by law, and the unenforceable part shall be deemed severed. This shall not affect the validity of any remaining provisions.


SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to termination shall survive termination.

These Terms remain in effect unless terminated by either party. You may terminate by ceasing use of the site. We may terminate if we believe you have failed to comply with any term. You will remain liable for all amounts due up to the date of termination.


SECTION 17 – ENTIRE AGREEMENT

Failure to enforce any right or provision of these Terms shall not constitute a waiver.

These Terms and any policies posted by us on the site represent the entire agreement between you and us, superseding any prior agreements or communications.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.


SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.


SECTION 19 – CHANGES TO TERMS OF SERVICE

The most recent version of the Terms of Service is always available on this page.

We reserve the right to amend these Terms at any time by updating this page. It is your responsibility to check for updates. Continued use of the site after changes are posted constitutes acceptance.


SECTION 20 – CONTACT INFORMATION

For any queries about these Terms of Service, please contact us at: [email protected].